Regular functions in astercc Call Center
- Regular agent functions in call center
- Listen, download and backup of call recordings
- Useful reports in outbound call center
- Call Center Realtime Monitor
FAQ
- how to add g729 codec support
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
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asterCC IP PBX & Call Center released 1.2
20 May 2013 9:02 PM | No Comments -
Regular agent functions in call center
06 March 2013 1:02 PM | No Comments -
how to add g729 codec support
05 March 2013 4:12 AM | No Comments -
Listen, download and backup of call recordings
28 February 2013 7:38 AM | No Comments -
Useful reports in outbound call center
28 February 2013 7:36 AM | No Comments -
Call Center Realtime Monitor
28 February 2013 7:32 AM | No Comments -
asterCC 1.2-beta Quick Start Manual
19 February 2013 2:48 PM | No Comments -
asterCC hosted IP PBX & Call Center system released 1.2-beta
10 February 2013 9:50 AM | No Comments
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asterCC IP PBX & Call Center released 1.2
20 May 2013 9:02 PM | No Comments -
asterCC hosted IP PBX & Call Center system released 1.2-beta
10 February 2013 9:50 AM | No Comments -
asterCC passed a 60 hours inbound queue testing with 60 online agents
28 January 2013 3:54 AM | No Comments -
Eaka chain hotel 400 customer service contact goes online
24 December 2012 2:46 PM | No Comments -
asterCC released 0.22
12 October 2012 9:37 AM | No Comments -
asterCC released commercial version 1.1
29 September 2012 2:46 PM | No Comments -
asterCC commercial tele-marketing call center users reached 1000 online agents
29 August 2012 5:00 AM | No Comments -
asterCC released 0.22-beta
30 July 2012 5:57 PM | No Comments
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asterCC IP PBX & Call Center released 1.2
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asterCC passed a 60 hours inbound queue testing with 60 online agents
As customer requires, we did a inbound testing with asterCC call center, the environment is agent: PC + softphone (63 online agents max.) server: Dell PowerEdge 2950 ( E5405 x…
Software News
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Latest News
asterCC IP PBX & Call Center released 1.2
No Comments -
Latest News
asterCC hosted IP PBX & Call Center system released 1.2-beta
No Comments -
Latest News
asterCC passed a 60 hours inbound queue testing with 60 online agents
No Comments -
Latest News
Eaka chain hotel 400 customer service contact goes online
No Comments
Editors' Picks
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asterCC 1.2-beta Quick Start Manual
This post will guide us to build a call center quickly using asterCC
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The successful application about asterCC in questionnaire system of call center
“Use astercc systems enable us to bid farewell to original one hand phone one hand record of all the traditional mode, and fundamentally improved customer service, just click on a…
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tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
the most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with…
Solutions
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billing with accountcode works on freepbx(asterisk) + aserbilling
Posted on March 4, 2011 | No CommentsThe asterbilling support billing with accoutcode since version 0.15 in asterCC 0.21 beta, the following content show how it works: We said you alread set the trunk and outbound rule... -
multilingual telephone interpretation system solution
Posted on February 22, 2011 | No Commentsastercc provides a multi-way call system based asterisk, using this sytem, you could build a multilingual telephone interpretation system. key features: 1. billing invoice 2. multi language IVR 3. calling... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
asterbilling hosted callshop solution for asterisk
Posted on November 19, 2008 | 16 CommentsasterBilling is a realtime billing software for asterisk. Through asterBilling, it’s very easy to build a hosted callshop solution for asterisk. benefits of asterBilling hosted callshop solution: reseller, callshop, customer... -
asterCRM, DID information and virtual office
Posted on November 19, 2008 | No CommentsIn asterCRM, we can set some description for a trunk or a DID, so that when customer dial in, we could know which number he dialed or which trunk he...