Why I cant see some records in CDR page in my asterBilling?

By December 14, 2008asterBilling

sometimes when you go CDR page to check CDRs for resellers, groups or some clid in your system, but nothing there or some records missed, and then u go database and checked, find there’s data in cdr table “mycdr”, so why it’s missed in asterBilling interface? Reason 1: historyCdr issue check your asterbilling.conf.php in asterbilling web scripts folder sc1 by default the option is “useHistoryCdr = 1”, and asterbilling CDR page will go table “historycdr” to fetch data, but astercc daemon only put data to table “mycdr” untill someone “checkout” the records, the data will be moved to table “historycdr”, so if u cant find all data in web interface, change this option to “0” or “checkout” the records. click Clear to checkout Reason 2: clid issue Even though the astercc daemon will put all CDR it get to database, but not all records will be billed, only after you set the “clid” in asterbilling. So if u see the value of fields “resellerid” and “groupid” in “mycdr” is -1, please check if u set the “clid” correctly, the “src” field should be matched with clid. sc3

3 Comments

  • Jason says:

    My database ‘mycdr’ not able to update after 2nd week from the week I setup Esterbilling.

  • Bardwell says:

    -I have successfully installed aster billing , but when i apply a rate to a reseller and a slightly marked up rate to a customer and make test calls the rates that are being applied don’t match what i inputted

    -Also under CDR while logged in as manager nothing appears

    -Under report , nothing comes out as well

    -What time period does the credit limit apply to ( month ??)

    -How can i just apply a monthly call limit to my freepbx extensions

    This is after creating a reseller and applying a rate and also to a customer

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