http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html asterCC, asterisk callcenter, ip pbx and billing solution Sun, 08 Apr 2012 02:25:03 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html/comment-page-1#comment-305 admin Fri, 04 Jun 2010 03:00:12 +0000 http://astercc.org/?p=552#comment-305 so you mean ur queue get the call but doest transfer to your phone? you said softphone works, so what phone doest? astercrm dont provide softphone, so you need use extra softphone or ip phone/ATA. i dton get you, when it dial out, it will ring both leg, if dont ring your extension, how the call orginate? so you mean ur queue get the call but doest transfer to your phone? you said softphone works, so what phone doest? astercrm dont provide softphone, so you need use extra softphone or ip phone/ATA.
i dton get you, when it dial out, it will ring both leg, if dont ring your extension, how the call orginate?

]]> http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html/comment-page-1#comment-304 josh Thu, 03 Jun 2010 16:44:23 +0000 http://astercc.org/?p=552#comment-304 As well i still can not call out i can see the call trying to but agin it just rings the ext. how do i config it to dial out i dont see much benifit to dialing my own extention. As well i still can not call out i can see the call trying to but agin it just rings the ext. how do i config it to dial out i dont see much benifit to dialing my own extention.

]]> http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html/comment-page-1#comment-303 josh Thu, 03 Jun 2010 16:29:51 +0000 http://astercc.org/?p=552#comment-303 The que does get the call. i have put the ext into the stactic section of the queue. so it should ne require me to log in to it, and if i plug the ext into a softphone app it works just fine. The que does get the call. i have put the ext into the stactic section of the queue. so it should ne require me to log in to it, and if i plug the ext into a softphone app it works just fine.

]]> http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html/comment-page-1#comment-302 admin Thu, 03 Jun 2010 04:08:50 +0000 http://astercc.org/?p=552#comment-302 1. when u do click to dial, by default it will first call your agent extension, but u can change this in astercrm.conf.php 2. when the agent in queue cant receive calls, did u check if the queue receive the call? 1. when u do click to dial, by default it will first call your agent extension, but u can change this in astercrm.conf.php
2. when the agent in queue cant receive calls, did u check if the queue receive the call?

]]> http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html/comment-page-1#comment-301 Josh Thu, 03 Jun 2010 03:28:28 +0000 http://astercc.org/?p=552#comment-301 i have followed the above listed steps with an odd result. when i try and dial out of the agent account it calls the extention i set up for the agent. i have out the agent in a calling queue and set an inbound rout. with that being said i am unable to recive a call. are their more detaild instructions i can get i have followed the above listed steps with an odd result. when i try and dial out of the agent account it calls the extention i set up for the agent. i have out the agent in a calling queue and set an inbound rout. with that being said i am unable to recive a call. are their more detaild instructions i can get

]]> http://astercc.org/tutorial-2/2009/03/building-a-virtual-office-using-astercrm-and-freepbx-and-asterisk.html/comment-page-1#comment-114 Phylevn Fri, 20 Mar 2009 18:47:00 +0000 http://astercc.org/?p=552#comment-114 Excelente tutorial.. al parecer AsterCRM es una excelente alternativa como CRM con Asterisk.. gracias..! Excelente tutorial.. al parecer AsterCRM es una excelente alternativa como CRM con Asterisk.. gracias..!

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