asterCC V0.13 (1289) - 14.26 MB
asterCC-BOX-0.13 download
asterCC BOX 0.13:
* updated to freepbx 2.6 rc2
* updated to asternic 1.2
* updated to asterCC 0.13
asterCRM 0.061:
* added agents manager in astercrm to manage agents.conf
* fixed the bug that cant edit worktime_package
* added callOrder field in diallist
* added diallist panel in portal page
* added the daemon to convert recording [...]
asterCC 0.12 (1449) - 11.61 MB
asterCRM 0.059:
impoved send request by javascript in portal interface
fixed can not order in customer,diallist and dialedlist page
fixed can not export in note ,diallist, dialedlist, campaign,contact
fixed can’t find astercc license file when is not running in ‘/opt’
fixed the start check of predictive doesn’t work in IE7
fixed can not record wher predictive
asterBilling [...]
asterCC package provides a call center solution and a billing solution for asterisk, the most important feature is, asterCC could work with all asterisk based solutions and no need do any modification to the original system, as we have tested, including:
Trixbox
Elastix
Callweaver
Freepbx
Magiclink
Fonesoft
asterisk2billing (a2b)
pbx in a flash
…
so when you are using a asterisk based system and want [...]
By default, astercc providers you 5 free simultaneous channels license, you can purchase more if need.
First, edit /opt/asterisk/scripts/astercc/astercc.conf which is in same folder with astercc daemons, go to section [licence], you can find three parameters there
[licence]
licenceto =
key = （no this parameter in current version now)
channel = 5
change “channel” to the number [...]
In July, 2007, we start a project, the aim is to provide a call center system for asterisk, which should be all web based and no rely on dialplan, also should have some simple CRM features. That’s how asterCRM came, we made it all open source and free to use so that it could grow [...]
astercctools is a daemon script provided in asterCC package, it has two features for now( version 0.01-081116):
1 get sip peer status
astercctools will connect to your asterisk via AMI and execute command “sip show peers” then parse the result to table `sip_show_peers` in your mysql database.
2 get queue status
astercctools will also execute command “show queue” [...]
The scripts folder in asterCC package, it provides you several scripts, so here is what are they:
astercc: the main daemon script in asterCC, it would run as a daemon when add “-d” parameter (astercc -d), astercc will connect to your asterisk via AMI, and catch all call events and put them into mysql database in [...]
1. file format, astercc.conf need to be a linux format, so if we edit it under windows then upload, we may get a error.
2. mysql issue
astercc cant connect to mysql, need to check
/etc/hosts.deny
/etc/hosts.allow
and make sure your host have the permission to mysql server
1. Intergrated with a CRM system, then you could start then development of your own call center
asterCC could get live call messages from the asterisk, including
src –> callerid
dst –> calleeid
srcchan –> channel of the source
dstchan –> channel of the destination
starttime –> time of the call start
answertime –> time of the call is answered
srcuid –> uniqueid [...]
In asterCRM, first eventsdaemon will connect to AMI(asterisk management interface) and store all events to database, then each call center agent need to read all asterisk events from database and analyze in php code, so it’s reduplicated and inefficient, especially it could become more and more serious when agent increased.
When using asterCC, the astercc daemon [...]
