Archive for the ‘asterCC’ Category

asterCC 0.14-beta and asterCC BOX 0.14-beta-rc1 released

asterCC-BOX-0.14-beta-rc1 asterCRM 0.62: * added dnc(do not call list) for daillist * fixed worktimepackage bug with astercctools * fixed can not update callresult to dialedlist in astercrm.agi * added update groupid and accountid to mycdr(parameter “update_groupid” in astercc.conf) asterBilling 0.12: * updated astercc daemon to fixed the a billing issue, which may cause the billing [...]

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new astercc released

astercc 1.0 released

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asterCC & asterCC BOX released 0.13

asterCC-BOX-0.13 download asterCC BOX 0.13: * updated to freepbx 2.6 rc2 * updated to asternic 1.2 * updated to asterCC 0.13 asterCRM 0.061: * added agents manager in astercrm to manage agents.conf * fixed the bug that cant edit worktime_package * added callOrder field in diallist * added diallist panel in portal page * added [...]

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asterCC v0.12 released

asterCRM 0.059: impoved send request by javascript in portal interface fixed can not order in customer,diallist and dialedlist page fixed can not export in note ,diallist, dialedlist, campaign,contact fixed can’t find astercc license file when is not running  in ‘/opt’ fixed the start check of predictive doesn’t work in IE7 fixed can not record wher [...]

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why we say asterCC solutions could work with all kinds of asterisk based solution.

asterCC package provides a call center solution and a billing solution for asterisk, the most important feature is, asterCC could work with all asterisk based solutions and no need do any modification to the original system,  as we have tested, including: Trixbox Elastix Callweaver Freepbx Magiclink Fonesoft asterisk2billing (a2b) pbx in a flash … so [...]

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how to update asterCC license for your asterisk

By default, astercc providers you 5 free simultaneous channels license, you can purchase more if need. First, edit /opt/asterisk/scripts/astercc/astercc.conf which is in same folder with astercc daemons, go to section [licence], you can find three parameters there [licence] licenceto = key = (no this parameter in current version now) channel = 5 change “channel” to [...]

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History about asterCC, asterCRM and asterBilling

In July, 2007, we start a project, the aim is to provide a call center system for asterisk, which should be all web based and no rely on dialplan, also should have some simple CRM features. That’s how asterCRM came, we made it all open source and free to use so that it could grow [...]

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features in astercctools for asterisk

astercctools is a daemon script provided in asterCC package, it has two features for now( version 0.01-081116): 1 get sip peer status astercctools will connect to your asterisk via AMI and execute command “sip show peers” then parse the result to table `sip_show_peers` in your mysql database. 2 get queue status astercctools will also execute [...]

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scripts in asterCC

The scripts folder in asterCC package, it provides you several scripts, so here is what are they: astercc: the main daemon script in asterCC, it would run as a daemon when add “-d” parameter (astercc -d), astercc will connect to your asterisk via AMI, and catch all call events and put them into mysql database [...]

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Why get a segmentation fault when start astercc daemons?

1. file format, astercc.conf need to be a linux format, so if we edit it under windows then upload, we may get a error. 2. mysql issue astercc cant connect to mysql, need to check /etc/hosts.deny /etc/hosts.allow and make sure your host have the permission to mysql server

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