FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
-
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FAQ Archive
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how to use processdata.pl to check duplicate data for astercc database
Posted on May 21, 2011 | No CommentsThere is a perl script named processdata.pl in astercc scripts directory, you can use it to check duuplicate or truncate for your astercc database. First, need to configure astercc.conf about... -
How to restore astercc from backup
Posted on November 17, 2010 | No CommentsIf you bakcups the astercc database, code dirctoys and asterisk etc by backup.sh, you would get backup files as following: ./dir_backup ./dir_backup/localsave ./dir_backup/localsave/asterisk.2010-11-18-06.tar.gz ./dir_backup/localsave/astercc.2010-11-18-06.tar.gz ./backup.sh ./db_backup ./db_backup/localsave ./db_backup/localsave/astercc.2010-11-18-06.tar.gz ./db_backup/dbbk.log All... -
How to use backup.sh to backup your databases and directorys
Posted on November 8, 2010 | No CommentsThere is a backup script in astercc scripts directory, you can use it to make a sechduled backup mission for your databases and directorys. First you should make a directory... -
cant login queue via agent interface
Posted on October 19, 2010 | No Commentsyou’d like to check campaign config, make sure you put correct context in Queue Content, this value should reach your agent device, like from-internal or from-queue -
set the special dialplan work with campaign callerid
Posted on August 25, 2010 | No Commentswhen you set a callerid for a campaign in astercrm, maybe you could find that the campaign callerid is not only show in customer’s phone , but also in agent’s... -
how to upgrade astercc
Posted on June 27, 2009 | 2 Comments1.upgrade database unzip the package u could see folder “sql” where we put all database files, in asterCC 0.X it would looks like: astercc0.1b-0.1.sql astercc0.1-0.11.sql astercc0.11-0.12b.sql astercc0.12b.-0.12sql astercc0.13-0.14b.sql astercc….0.X.sql astercc.sql... -
asterisk channels
Posted on November 26, 2008 | 5 Commentsastercc daemons are licensed by asterisk simultaneous channels, so how could we know the channel’s number of the asterisk server? outbount: 1 call, 1 channel callback: 1 call, 2 channels... -
why we say asterCC solutions could work with all kinds of asterisk based solution.
Posted on November 15, 2008 | No CommentsasterCC package provides a call center solution and a billing solution for asterisk, the most important feature is, asterCC could work with all asterisk based solutions and no need do... -
how to update asterCC license for your asterisk
Posted on November 10, 2008 | 11 CommentsBy default, astercc providers you 5 free simultaneous channels license, you can purchase more if need. First, edit /opt/asterisk/scripts/astercc/astercc.conf which is in same folder with astercc daemons, go to section... -
add language package for asterCRM & asterBilling
Posted on November 8, 2008 | No CommentsFor now asterCRM provides user two languages, English and Simplified Chinese, if you want to add a new language, follow this article you can make it yourself. say you want...