FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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Tips Archive
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How to Integrate Your Own Web Popup with Astercrm/Asterisk
Posted on February 17, 2012 | No Commentsa instruction about how to Integrate Your Own Web Popup with Astercrm / asterisk -
asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Posted on August 1, 2011 | No CommentsLog in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected... -
How to apply “start work” to auto-dial in call center outbound for agent
Posted on July 27, 2011 | No CommentsLog in system and enter the agent interface, if the dial list of agent interface have no data, the “start work” function is forbidden. Dial list exists phone number, the... -
How to import phone numbers in a outbound sales campaign call center
Posted on July 11, 2011 | No CommentsInto the system management interface, find the import function，enter. Choose file Choose file to upload, you can browse the files you want, or you can choose an existing file, then... -
The function of Number Recycling in callcenter outbound predictive dialer campaign can keep potential customer once again
Posted on July 8, 2011 | No CommentsOpen login screen, enter the correct user name and password to submit into the management interface. Choose “dial list”， create a new campaign, click to campaign and then select the... -
how to use processdata.pl to check duplicate data for astercc database
Posted on May 21, 2011 | No CommentsThere is a perl script named processdata.pl in astercc scripts directory, you can use it to check duuplicate or truncate for your astercc database. First, need to configure astercc.conf about... -
billing with accountcode works on freepbx(asterisk) + aserbilling
Posted on March 4, 2011 | No CommentsThe asterbilling support billing with accoutcode since version 0.15 in asterCC 0.21 beta, the following content show how it works: We said you alread set the trunk and outbound rule... -
asterCC released version 0.21 beta
Posted on February 19, 2011 | 1 CommentasterCRM 0.075 in asterCC 0.21 beta: added customer_lead and note_lead added defined code for note added user online statistic and user online report added sms api added user type and... -
how to use auto-recyle feature in a dialer campaign
Posted on February 18, 2011 | No Commentswe have improved the auto-recyle feature in new version, now you could config auto-recyle by campaign. auto-recyle is used to recyle the number from table campaigndialedlist to diallist, so system... -
mysql optimization for astercc
Posted on November 30, 2010 | No Commentsfor centos, open /etc/my.cnf [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql # Default to using old password format for compatibility with mysql 3.x # clients (those using the mysqlclient10 compatibility package). old_passwords=1 #...