FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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Recent Posts
- How to Integrate Your Own Web Popup with Astercrm/Asterisk
- asterCC released version 0.21
- asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
- Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
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Tutorial Archive
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Posted on August 1, 2011 | No CommentsLog in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected... -
Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
Posted on July 30, 2011 | No Comments1.Some dependencies error (1).configure: error: no acceptable C compiler found in $PATH Solution:apt-get install gcc (2).configure: error: C++ preprocessor “/lib/cpp” fails sanity check Solution:apt-get install g++ or apt-get... -
Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
Posted on July 30, 2011 | No Comments1.Unknown SQL engine Problem:After installing the FreePBX,admin page show the following message: FATAL ERROR Unknown SQL engine: [] Trace Back /var/www/html/admin/common/db_connect.php:57 die_freepbx() [0]: Unknown SQL engine: [] /var/www/html/admin/bootstrap.php:75 require_once()... -
How to apply “start work” to auto-dial in call center outbound for agent
Posted on July 27, 2011 | No CommentsLog in system and enter the agent interface, if the dial list of agent interface have no data, the “start work” function is forbidden. Dial list exists phone number, the... -
How to import phone numbers in a outbound sales campaign call center
Posted on July 11, 2011 | No CommentsInto the system management interface, find the import function，enter. Choose file Choose file to upload, you can browse the files you want, or you can choose an existing file, then... -
The function of Number Recycling in callcenter outbound predictive dialer campaign can keep potential customer once again
Posted on July 8, 2011 | No CommentsOpen login screen, enter the correct user name and password to submit into the management interface. Choose “dial list”， create a new campaign, click to campaign and then select the... -
billing with accountcode works on freepbx(asterisk) + aserbilling
Posted on March 4, 2011 | No CommentsThe asterbilling support billing with accoutcode since version 0.15 in asterCC 0.21 beta, the following content show how it works: We said you alread set the trunk and outbound rule... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
How to restore astercc from backup
Posted on November 17, 2010 | No CommentsIf you bakcups the astercc database, code dirctoys and asterisk etc by backup.sh, you would get backup files as following: ./dir_backup ./dir_backup/localsave ./dir_backup/localsave/asterisk.2010-11-18-06.tar.gz ./dir_backup/localsave/astercc.2010-11-18-06.tar.gz ./backup.sh ./db_backup ./db_backup/localsave ./db_backup/localsave/astercc.2010-11-18-06.tar.gz ./db_backup/dbbk.log All... -
How to use backup.sh to backup your databases and directorys
Posted on November 8, 2010 | No CommentsThere is a backup script in astercc scripts directory, you can use it to make a sechduled backup mission for your databases and directorys. First you should make a directory...