asterCC Comercial

asterCC Comercial is a complete communications system that provides complete exchange (IP PBX) features and also provides a powerful CRM (customer relationship management) system, we often use the main features include inbound / outbound missile screen, call recording , interactive voice menu (IVR), call queues and so on.

Use astercc, you can record every customer call, the time when the customer calls appear on the screen of customer information and history of the contact record, or design an interactive voice menu (IVR) to provide customers with self-inquiry service.

astercc Business Edition also offers a professional survey system and predictive dialer, call for your department by the outer wings.

In addition, the use of reporting tools, so you can quickly call from thousands of the critical information.

Finally, astercc also offers a variety of practical tools, such as setting tasks and reminders by telephone, SMS and EMAIL for business promotion, using the map or google map query paths.

If you already have your own business system, you can use it perfectly integrated in, for example, when a customer calls you want through your system displays the customer information, the use of astercc provide secondary development interface, you can quickly get the job done.

For operators, astercc is the best choice for new business, whether or telephone call center functions switching (PBX), astercc support the SAAS model, simply building a system, we can provide services to multiple customers .