in this tutorial, it will guide u how to broadcast your message in asterisk and astercrm.
1. add outbound context in asterisk
add the following content in your dialplan (like extensions.conf)
[for-outbound]
exten => _X.,1,Dial(SIP/yourtrunk/${EXTEN},45)
exten => _X.,n,Hangup
exten => h,1,NoOp(${DIALSTATUS})
exten => h,n,Hangup
here “yourtrunk” should be defined in your sip conf file, or you can use other trunk you have, like [...]
how to auto recycle in a outbound campaign
In a virtual office, you will have few receiption but they can answer calls for hundred company, in such case, they should know which number customer dialed so that they dont mess up the calls, now we introduce u how to build a virtual call center using astercrm & asterisk.
1. add extension for receiption
open your [...]
If you have a a2billing working already, you may want to add some more features, like make it work as a hosted callshop, here we’ll introduce how to add callshop feature using asterbilling.
1. add a new conf in your a2billing
add a new conf like [agi-conf2] in a2billing.conf, make sure you have the changed the following [...]
The latest asterCRM has a great improvement in dialer, and with asterCRM, it’s quite easy to build a call center. Here’s a how-to for a outbound call center with Freepbx and astercrm. Following by this how-to, you can creat such a solution:
asterCRM dialer will call the numbers in your diallist, and when the call is [...]
In asterCRM, it provides a survey features, so you can set survey for your customers, here will give you a simple introducation for this:
first you need to add a survey, login as admin/group admin go manager interface and click survey icon, click “Add” button for a new survey, you can add several options for one [...]
astercc daemons are licensed by asterisk simultaneous channels, so how could we know the channel’s number of the asterisk server?
outbount: 1 call, 1 channel
callback: 1 call, 2 channels
queue: 1 call, 2 channels but if you select the ring strategy as “Ring All”, then u may get tons of channels when a call come in.
also when [...]
There’re some parameters in file astercc.conf for astercc daemons. We can change them to get a beter performance for asterisk billing.
please note that u need to restart asterrc daemon to reload configration.
refreshrate = 60
refreshrate is the seconds asterrc daemon reload data from database, when u change asterBilling setting a lot, like rate, clid … , [...]
There are three rates in asterBilling, reseller rate, callshop rate and customer rate.
reseller rate: the rate admin sell to reseller
callshop rate (group rate): the rate reseller sell to callshop (group)
customer rate: the rate callshop sell to customers
Rates in asterBilling could be inherited, for example, here’s two records in resellerrate
dialpreifx = 0086
number length = 0
connect charge [...]
asterBilling is a realtime billing software for asterisk. Through asterBilling, it’s very easy to build a hosted callshop solution for asterisk.
benefits of asterBilling hosted callshop solution:
reseller, callshop, customer three level billing
all web based
high performance
all asterisk system compatible
here, i’ll introduce u how to build a hosted callshop solution using asterisk and asterbilling.
1. step1, install asterisk
2. step2, [...]
