FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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Asterisk Archive
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Posted on August 1, 2011 | No CommentsLog in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected... -
Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
Posted on July 30, 2011 | No Comments1.Some dependencies error (1).configure: error: no acceptable C compiler found in $PATH Solution:apt-get install gcc (2).configure: error: C++ preprocessor “/lib/cpp” fails sanity check Solution:apt-get install g++ or apt-get... -
Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
Posted on July 30, 2011 | No Comments1.Unknown SQL engine Problem:After installing the FreePBX,admin page show the following message: FATAL ERROR Unknown SQL engine: [] Trace Back /var/www/html/admin/common/db_connect.php:57 die_freepbx() [0]: Unknown SQL engine: [] /var/www/html/admin/bootstrap.php:75 require_once()... -
multilingual telephone interpretation system solution
Posted on February 22, 2011 | No Commentsastercc provides a multi-way call system based asterisk, using this sytem, you could build a multilingual telephone interpretation system. key features: 1. billing invoice 2. multi language IVR 3. calling... -
how to use auto-recyle feature in a dialer campaign
Posted on February 18, 2011 | No Commentswe have improved the auto-recyle feature in new version, now you could config auto-recyle by campaign. auto-recyle is used to recyle the number from table campaigndialedlist to diallist, so system... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
cant login queue via agent interface
Posted on October 19, 2010 | No Commentsyou’d like to check campaign config, make sure you put correct context in Queue Content, this value should reach your agent device, like from-internal or from-queue -
config trunk and failover trunk in asterbilling
Posted on May 27, 2010 | No Commentsin the new asterbilling, we provide a reselleroutbound.agi, so you can specific different reseller use different trunk (ex. each reseller use a account in a2billing), and you can config a... -
tutorial: use astercrm & asterisk for broadcasting
Posted on November 6, 2009 | 2 Commentsin this tutorial, it will guide u how to broadcast your message in asterisk and astercrm. 1. add outbound context in asterisk add the following content in your dialplan (like... -
auto recycle the dialed number in a campaign
Posted on October 30, 2009 | No Commentshow to auto recycle in a outbound campaign