1. add outbound context in asterisk

add the following content in your dialplan (like extensions.conf)

[for-outbound]
exten => _X.,1,Dial(SIP/yourtrunk/${EXTEN},45)
exten => _X.,n,Hangup

exten => h,1,NoOp(${DIALSTATUS})
exten => h,n,Hangup

here  “yourtrunk” should be defined in your sip conf file, or you can use other trunk you have, like IAX2, ZAP, DAHD I…

2. add inbound context in asterisk

add the following content in your dialplan (like extensions.conf)

[for-collection]
exten => _X.,1,NoOp(${EXTEN})
exten => _X.,Background(YOURMESSAGE)
exten => _X.,n,Hangup

exten => 1,1,Queue(1000); means when customer press 1 when it’s playing, he will reach your queue 1000

exten => h,1,Hangup()

then it will look like

3. add group in astercrm

login astercrm as admin, then go to extension->group admin, add a group for this broadcasting project

4. add campaign in astercrm

then go to diallist->campaign, add a campaign, in outcontext and incontext, we will put the context we added before, for-outbound and for-collection

5. upload the diallist

you can upload a excel/cvs file to diallist, or you can insert record to diallist table using your script

numbers.csv

import:

6. start the dialer

then u can go to dialer page to enable the campaign,  also you can set a limitation of  the max outbound calls there

7. set a time limitation

if you only want it dial at spcific time, you can add a time package for the campaign. first add some time

diallist -> worktime

then create a work time package and add the worktime in

then set the campaign to use this work time package

8. check dial result

go to diallist -> dialedlist, you can find the result

hope this post can help you create ur first broadcasting campaign, and u can also improve on this, like u can use a script to insert to diallist automaticly or set some survey so customer can press in their option when listening to your message.

• Trixbox
• Elastix
• Callweaver
• Freepbx
• Magiclink
• Fonesoft
• asterisk2billing (a2b)
• pbx in a flash
• …

so when you are using a asterisk based system and want to add call center or billing features, asterCC is a good choice.

asterCC solutions connect to your asterisk via AMI over tcp, so even a embedded asterisk equipment would use asterCC for billing or contact center.

asterCC works based callerid, so it doesnt care what’s the asterisk dialplan or how a agi work, as long as you have  correct callerid in your asterisk, asterCC could work with it.

Working as daemon service in linux, asterCC is stable and extremely efficient, we have test that it could support at least 240 simultanieous asterisk calls.

Open source as all web scripts is, there’s also the possibility that you make your own solution based astercc daemons, and with the 5 free simultanieous channel license it provides by default, no need to pay a dollar for small business, like to bill an asterisk pbx with users less than 12.