in the new asterbilling, we provide a reselleroutbound.agi, so you can specific different reseller use different trunk (ex. each reseller use a account in a2billing), and you can config a failover trunk for the reseller. Howto:： a) in your asterisk, add a context in your dialplan for reselleroutbound.agi, in directory scripts, we also provided a [...]
In a virtual office, you will have few receiption but they can answer calls for hundred company, in such case, they should know which number customer dialed so that they dont mess up the calls, now we introduce u how to build a virtual call center using astercrm & asterisk. 1. add extension for receiption [...]
The latest asterCRM has a great improvement in dialer, and with asterCRM, it’s quite easy to build a call center. Here’s a how-to for a outbound call center with Freepbx and astercrm. Following by this how-to, you can creat such a solution: asterCRM dialer will call the numbers in your diallist, and when the call [...]
asterBilling is a realtime billing software for asterisk. Through asterBilling, it’s very easy to build a hosted callshop solution for asterisk. benefits of asterBilling hosted callshop solution: reseller, callshop, customer three level billing all web based high performance all asterisk system compatible here, i’ll introduce u how to build a hosted callshop solution using asterisk [...]
asterCC package provides a call center solution and a billing solution for asterisk, the most important feature is, asterCC could work with all asterisk based solutions and no need do any modification to the original system, as we have tested, including: Trixbox Elastix Callweaver Freepbx Magiclink Fonesoft asterisk2billing (a2b) pbx in a flash … so [...]
asterBilling is a realtime billing solution for asterisk, could be used as a hosted callshop or just a simple billing system for your asterisk pbx. Many people are using freepbx based system as their pbx, like trixbox, elastix … so here i’ll introduce you how to use asterBilling to bill your asterisk pbx. the first [...]
Dynamic Agent mode is very useful in a outbound call center, agents login to a queue and hear some music we definied in the queue, then predictive dailer start works, it dials customer numbers and once it get connected the dialer will redirect the call to the queue, and agent in the queue could hear [...]