FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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Recent Posts
- asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
- Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
- How to apply “start work” to auto-dial in call center outbound for agent
- How to import phone numbers in a outbound sales campaign call center
Archives
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Freepbx Archive
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Posted on August 1, 2011 | No CommentsLog in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
config trunk and failover trunk in asterbilling
Posted on May 27, 2010 | No Commentsin the new asterbilling, we provide a reselleroutbound.agi, so you can specific different reseller use different trunk (ex. each reseller use a account in a2billing), and you can config a... -
building a virtual office using astercrm ,freepbx and asterisk
Posted on March 19, 2009 | 6 CommentsIn a virtual office, you will have few receiption but they can answer calls for hundred company, in such case, they should know which number customer dialed so that they... -
dialer, queue and popup for asterisk callcenter(freepbx,trixbox,elastix,pbxinflash) with asterCRM
Posted on December 14, 2008 | 16 CommentsThe latest asterCRM has a great improvement in dialer, and with asterCRM, it’s quite easy to build a call center. Here’s a how-to for a outbound call center with Freepbx... -
asterbilling hosted callshop solution for asterisk
Posted on November 19, 2008 | 11 CommentsasterBilling is a realtime billing software for asterisk. Through asterBilling, it’s very easy to build a hosted callshop solution for asterisk. benefits of asterBilling hosted callshop solution: reseller, callshop, customer... -
why we say asterCC solutions could work with all kinds of asterisk based solution.
Posted on November 15, 2008 | No CommentsasterCC package provides a call center solution and a billing solution for asterisk, the most important feature is, asterCC could work with all asterisk based solutions and no need do... -
How to set asterBilling working with Freepbx, Trixbox, Elastix …
Posted on November 12, 2008 | 10 CommentsasterBilling is a realtime billing solution for asterisk, could be used as a hosted callshop or just a simple billing system for your asterisk pbx. Many people are using freepbx... -
Dynamic Agent mode with asterisk, FreePBX and asterCRM
Posted on November 10, 2008 | No CommentsDynamic Agent mode is very useful in a outbound call center, agents login to a queue and hear some music we definied in the queue, then predictive dailer start works,...