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note

The difference between customer mode and note mode in portal page

By | asterCRM | No Comments

In asterCRM config file: astercrm.conf.php, it provides a option, with the option, you can set the information displayed in the agent work page.

The parameter is “portal_display_type”, there’re two valid values, “customer” and “note”

When it’s “customer” mode, it would display all customers agent putted

customer mode

customer mode

When it’s “note” mode, it would display customers with “note” and priority is greater than zero

note mode

note mode