asterCC, asterisk callcenter and billing solution » note http://astercc.org asterCC, asterisk callcenter, ip pbx and billing solution Tue, 15 May 2012 05:06:14 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 The difference between customer mode and note mode in portal page http://astercc.org/tips/astercrm/2008/11/the-difference-between-customer-mode-and-note-mode-in-portal-page.html http://astercc.org/tips/astercrm/2008/11/the-difference-between-customer-mode-and-note-mode-in-portal-page.html#comments Thu, 20 Nov 2008 07:51:13 +0000 admin http://astercc.org/?p=349 In asterCRM config file: astercrm.conf.php, it provides a option, with the option, you can set the information displayed in the agent work page.

The parameter is “portal_display_type”, there’re two valid values, “customer” and “note”

When it’s “customer” mode, it would display all customers agent putted

customer mode

customer mode

When it’s “note” mode, it would display customers with “note” and priority is greater than zero

note mode

note mode

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