Posts Tagged ‘outbound’

auto recycle the dialed number in a campaign

how to auto recycle in a outbound campaign

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asterCRM in outbound call center

Astercrm currently supports 2 modes of direct outward dialing(DOD); Manager Mode In this mode, the AsterCRM will dial the customer, and wait for the call to connect. Once the call is connected, it can be set to go to an IVR prompt to play any pre-recorded message or a wait message e.g “Please wait while [...]

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