FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
-
Recent Posts
- asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
- Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
- How to apply “start work” to auto-dial in call center outbound for agent
- How to import phone numbers in a outbound sales campaign call center
Archives
- August 2011 (1)
- July 2011 (6)
- May 2011 (1)
- March 2011 (2)
- February 2011 (4)
- November 2010 (4)
- October 2010 (3)
- September 2010 (1)
- August 2010 (2)
- June 2010 (1)
- May 2010 (3)
- April 2010 (1)
- November 2009 (2)
- October 2009 (1)
- September 2009 (1)
- July 2009 (1)
- June 2009 (2)
- March 2009 (2)
- January 2009 (3)
- December 2008 (3)
- November 2008 (21)
- September 2008 (4)
predictive dialer Archive
-
How to apply “start work” to auto-dial in call center outbound for agent
Posted on July 27, 2011 | No CommentsLog in system and enter the agent interface, if the dial list of agent interface have no data, the “start work” function is forbidden. Dial list exists phone number, the... -
How to import phone numbers in a outbound sales campaign call center
Posted on July 11, 2011 | No CommentsInto the system management interface, find the import function，enter. Choose file Choose file to upload, you can browse the files you want, or you can choose an existing file, then... -
The function of Number Recycling in callcenter outbound predictive dialer campaign can keep potential customer once again
Posted on July 8, 2011 | No CommentsOpen login screen, enter the correct user name and password to submit into the management interface. Choose “dial list”， create a new campaign, click to campaign and then select the... -
how to use auto-recyle feature in a dialer campaign
Posted on February 18, 2011 | No Commentswe have improved the auto-recyle feature in new version, now you could config auto-recyle by campaign. auto-recyle is used to recyle the number from table campaigndialedlist to diallist, so system... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
dialer, queue and popup for asterisk callcenter(freepbx,trixbox,elastix,pbxinflash) with asterCRM
Posted on December 14, 2008 | 16 CommentsThe latest asterCRM has a great improvement in dialer, and with asterCRM, it’s quite easy to build a call center. Here’s a how-to for a outbound call center with Freepbx... -
Dynamic Agent mode with asterisk, FreePBX and asterCRM
Posted on November 10, 2008 | No CommentsDynamic Agent mode is very useful in a outbound call center, agents login to a queue and hear some music we definied in the queue, then predictive dailer start works,...