asterCC-BOX includes CentOS linux, it’s an easy to install contact center and billing system, based on asterisk PBX and asterCC software package, inegrated FreePBX(asterisk web GUI) with simplified chinese language package and asternic-stats(analyze your Asterisk PBX queue_log). asterCC-BOX provides flexible and stable phone system, contact center and billing(callshop solution) system for your business.
Hi ic3m0nst3r
run asterccd restart when you logged in as root and what’s msg you get? I think error you got when boots maybe a chkconfig scirpt error, I will check it on VMWARE, thank for your post.
Looking for an outbound call center solution that will call customer and once connected give the customer a option to 1. Talk to agent, 2. Leave a message, or 3. Be put on do not call list. Will AsterCCC do this?
Does Astercc require some configuration after in install astercc-box?
I just installed astercc-box…went into astercc admin section…created 2 user….Now when i try to give a call…it just says Dialing extension .xxxx and the popup box vanishes…
Is that solution suitable for use with a Linksys SPA8000 (8 FXS box) for a callshop ?
Is that system capable to recognize the CDR (debug messages) from the SPA8000 box ?
I just installed the box and logged in as root but I dont know why the “startx” command doesn’t work.
I tried to login as a simple user but it seems there are no other users than root (using “users” shell command).
I highly recommend you to build the next version on a ubuntu or xubuntu as linux base because of its clean and bugless install program, hardware detection, etc…
I’m trying to use that linux box for a callshop that uses Linksys SPA8000 boxes (8 FXS) as gateway to make outgoing calls because this is the only freeware solution I found.
So I ll have to configure SPA8000 to send calls to the AsterCC computer as registrar/proxy, then the AsterCCBOX will redirect these calls to a SIP termination service (like betamax).
Then I will be able to monitor these calls using the Web interface.
Am I right ?
Hi – will astercc work as a predictive dialer for 1 caller with 4 VoIP outbound lines?
Also – I find this a bit daunting, setting this up. Is there a step by step guide for those of us who have no experience with anything excet being a user in a windows environment.
January 7th, 2009 at 12:12 pm
I will give it a try in the evening.
January 8th, 2009 at 11:40 am
WTH???
I might say, it’s not that full blown. I always get this error:
$asterlcpath -d /opt/asterisk/scripts/astercc/asterccd: line 133 #### Segmentation fault
I got that error on boot time, and when i logged in as root, i also get that one when starting MySQL server.
BTW. I’m running it on VMWARE. Which I think best way to test it before a real-life server.
Thanks
January 9th, 2009 at 4:08 am
Hi ic3m0nst3r
run asterccd restart when you logged in as root and what’s msg you get? I think error you got when boots maybe a chkconfig scirpt error, I will check it on VMWARE, thank for your post.
January 12th, 2009 at 7:17 am
@admin
I think it’s my mistake running the VMWARE on Red Hat 4… it should be RH5 type of VM. I am running it fully on my VMWARE.
My next question though would be, do you have a feature comparison with regards to the OpenSource Version + licensed?
January 12th, 2009 at 8:45 am
Why we get better performance in asterCRM when using asterCC
http://astercc.org/astercc/2008/09/why-we-get-better-performance-in-astercrm-when-using-astercc.html
March 13th, 2009 at 5:48 pm
Looking for an outbound call center solution that will call customer and once connected give the customer a option to 1. Talk to agent, 2. Leave a message, or 3. Be put on do not call list. Will AsterCCC do this?
March 17th, 2009 at 8:17 am
yes, but need to customize asterisk dialplan
May 20th, 2009 at 2:50 am
I installed the ISO CD and I am trying to login as root but the password is not working, would you please provide it.
Thanks
June 9th, 2009 at 11:48 am
hi
i think u have set a root password during the installation, do u mean mysql root password? it’s ‘astercc’ by default
September 3rd, 2009 at 7:56 am
Does Astercc require some configuration after in install astercc-box?
I just installed astercc-box…went into astercc admin section…created 2 user….Now when i try to give a call…it just says Dialing extension .xxxx and the popup box vanishes…
I wonder if i need to do some setup in asterisk??
Any help would be great. Thanks
October 6th, 2009 at 10:56 am
Hi @ all !
Is that solution suitable for use with a Linksys SPA8000 (8 FXS box) for a callshop ?
Is that system capable to recognize the CDR (debug messages) from the SPA8000 box ?
Thanks
October 9th, 2009 at 9:51 am
hi
i’m afraid only one box is not enough, you also need a asterisk box
October 11th, 2009 at 9:03 am
Hi,
I just installed the box and logged in as root but I dont know why the “startx” command doesn’t work.
I tried to login as a simple user but it seems there are no other users than root (using “users” shell command).
I highly recommend you to build the next version on a ubuntu or xubuntu as linux base because of its clean and bugless install program, hardware detection, etc…
I’m trying to use that linux box for a callshop that uses Linksys SPA8000 boxes (8 FXS) as gateway to make outgoing calls because this is the only freeware solution I found.
So I ll have to configure SPA8000 to send calls to the AsterCC computer as registrar/proxy, then the AsterCCBOX will redirect these calls to a SIP termination service (like betamax).
Then I will be able to monitor these calls using the Web interface.
Am I right ?
October 24th, 2009 at 6:53 am
yeah, you are right
ata -> astercc -> your voip provider
March 4th, 2010 at 7:46 am
Hi – will astercc work as a predictive dialer for 1 caller with 4 VoIP outbound lines?
Also – I find this a bit daunting, setting this up. Is there a step by step guide for those of us who have no experience with anything excet being a user in a windows environment.
Thanks,
Chris
March 4th, 2010 at 7:55 am
what you mean 4 VoIP lines when you just have 1 caller?