WeChat call center usage
asterCC wechat module by using Tencent wechat API, can be used in the management of public accounts, through wechat public account to communicate with customers.
- Support public account menu managemen
- support through wechat communication with customers, including text, voice, image, location
- queue can be simultaneously used as traffic queues and wechat queue
- When queuing, each agent can be set at the same time to serve max customers