Category

asterBilling

November 8, 2008
2

add language package for asterCRM & asterBilling

By | asterBilling, asterCRM | 2 Comments

For now asterCRM provides user two languages, English and Simplified Chinese, if you want to add a new language, follow this article you can make it yourself.

say you want to add German to astercrm, first go to astercrm/login.php and find the following lines:

<OPTION value=”en_US”>English</OPTION>
<OPTION value=”cn_ZH”>简体中文</OPTION>

we use de_GER for German so we add line then it looks like

<OPTION value=”en_US”>English</OPTION>
<OPTION value=”cn_ZH”>简体中文</OPTION>
<OPTION value=”de_GER”>Germany</OPTION>

save the file, then when you enter astercrm login page, you can see

select Germany and login, and we go to next to change words.

asterCRM language files locate in astercrm/include/language, where you can see files like

account_cn_ZH.php
account_en_US.php
portal_cn_ZH.php
portal_en_US.php
…

so cn_ZH means Simplified Chinese, for Germany one, you can copy account_cn_ZH.php as account_de_GER.php, copy portal_cn_ZH.php as portal_de_GER.php

dont copy from en_US file coz for some words we have English as default in pages, so it could be not integral in the language file, en_US files could be used as reference.

then open the copied file account_de_GER.php with some text editor, and start translate, so it looks like

<?
$add_account = “Ein neues Benutzerkonto wurde hinzugefügt”;
$update_rec = “Eintrag wurde aktualisiert”;
…
?>

save the file with format UTF-8 when you finish.

translate one by one …, not much but need some patient untill all finish.

The last thing, change all images, go to astercrm/skin/default, you can see folders like “images_cn”, “images_en”.. copy images_en as images_de then modify all images in the folder.

refresh your browser then you can see asterCRM with your translation!

November 6, 2008
0

features in astercctools for asterisk

By | asterBilling, asterCRM | No Comments

astercctools is a daemon script provided in asterCC package, it has two features for now( version 0.01-081116): 1 get sip peer status astercctools will connect to your asterisk via AMI and execute command “sip show peers” then parse the result to table `sip_show_peers` in your mysql database. 2 get queue status astercctools will also execute command “show queue” then parse the result to mysql tables, it would put the result to table `queue_stats`,`queue_name`,`queue_agent`,`queue_caller` using astercctools in your asterisk application, you can read sip and queue status from mysql instead of connecting to asterisk each client seperately, so this would increace efficiency and stability. Read More

November 6, 2008
1

scripts in asterCC

By | asterBilling, asterCRM | 3 Comments

The scripts folder in asterCC package, it provides you several scripts, so here is what are they:

  • astercc: the main daemon script in asterCC, it would run as a daemon when add “-d” parameter (astercc -d), astercc will connect to your asterisk via AMI, and catch all call events and put them into mysql database in realtime, so only astercc is running, all other functions would work.
  • asterrc: a billing daemon, it would load rates to memory and when there’re new calls it would analyze the CDR based callerid and destnation then put the rate into database in realtime. It support three level billing, reseller, group, and customer. You need asterrc running when you want to bill your asterisk.
  • astercclock: astercclock is used for billing as well, when there is no credit for customer/group/reseller/single call/callback it would cut the call, also if a callerid is blocked, the would also be hangup.
  • astercctools: astercctools will put some useful data to database, like sip status and queue status

so you need astercc and astercctools running when it’s a call center application, and need astercc, asterrc, astercclock when it’s a billing application. In scripts directory, it also provide you some tools to control daemons above

  • asterccd: start, stop or check astercc status(you can edit it to assign which daemon could be controled)
  • asterccdaemon: a watch dog shell, put it to your cron job list so it would start astercc daemons when they dies(if it start by asterccd,then which daemon could be checked by it is same as which daemon could be controled by asterccd)
November 5, 2008
0

Install asterBilling on your server

By | asterBilling | 53 Comments
  1. Download and unzip the source

    2. cd /var/www/html
    wget https://voxel.dl.sourceforge.net/sourceforge/astercc/astercc-0.09beta.zip
    unzip astercc-0.09beta.zip
    mv astercc-0.09beta astercc

  2. Create the directories and move astercc daemon scripts:

    3. mkdir -p /opt/asterisk/scripts/astercc/
    mv /var/www/html/astercc/daemons/* /opt/asterisk/scripts/astercc/
    chmod +x /opt/asterisk/scripts/astercc/astercc
    chmod +x /opt/asterisk/scripts/astercc/asterrc
    chmod +x /opt/asterisk/scripts/astercc/asterccd

  3. Create the MySQL database and table, asterCC need mysql 4.1 or above

    4. mysqladmin -uyourmysqluser -pyourmysqlpasswd create astercc
    mysql -uyourmysqluser -pyourmysqlpasswd astercc <sql/astercc.sql

    Note: here we create the database named astercc, you could use whatever db name you want use your configration to replace yourmysqluser and yourmysqlpasswd

  4. Update /etc/asterisk/manager.conf to enable Manager connections

    5. Note: asterisk and astercc could be on different server

    Add something like this to the manager.conf file:

    [general] enabled = yes
    port = 5038
    bindaddr = 0.0.0.0
    ;displayconnects = yes

    ;the following line could be changed by yourself
    [eventsdaemon] secret = myeventsdaemon
    read = system,call,log,verbose,command,agent,user
    write = system,call,log,verbose,command,agent,user
    deny=0.0.0.0/0.0.0.0
    ; only allow local access, if you want to run astercrm on another server
    ; use your astercrm ip to replace 127.0.0.1 or add a new line
    permit=127.0.0.1/255.255.255.0

  5. Modify /var/www/html/astercc/astercc.conf.php and /opt/asterisk/scripts/astercc/astercc.conf to fit your configration
  6. Start astercc daemons

    7. /opt/asterisk/scripts/astercc/asterccd start
    Note: If your astercc scripts in other directory,
    you need to modify script path in CONFIGURATION SECTION of asterccd and asterccdaemon
    to fit your script path (modify path of astercc,asterrc and asterccdaemon in asterccd;
    modify path of asterccd and monitor log in asterccdaemon).

    Start astercc daemons when system startup:
    Note: This option can only fit to redhat-release system.
    If you want astercc daemons to start automatically when you boot your
    machine, you need to :

    cp /opt/asterisk/scripts/astercc/asterccd /etc/rc.d/init.d
    chmod 755 /etc/rc.d/init.d/asterccd
    chkconfig –add asterccd

    Advice: Configure your astercc restart once everyday, it’s not necessary, but it’s good for your astercc operation.
    for example: you want to restart astercc at 0′clock everyday,just do the following line as root.
    crontab -e
    add a line:
    0 0 * * * /etc/rc.d/init.d/asterccd restart
    end of this file, the first ‘0’ figures minutes and the second ‘0’ figures hours.

  7. Set folder access

    8. chmod 777 /var/www/html/astercc/upload

  8. Testing: browse to https://localhost/astercc

    9. browse to https://localhost/astercc

    or https://YOUR-WEB-SERVER-ADDRESS/astercc

    login with admin/admin

  9. Set your first booth
    • go Reseller and add a reseller
    • go Group add a group belong to the reseller
    • go Clid add some clid for this group, then the account in asterisk with the clid would be billing as a user in this group
    • go Account add a account, usertype could be groupadmin and belongs to the group you just added
    • go Rate to Customer and add some rate for the group, if you dont select reseller or group, the rate could be the default rate all all resellers/groups
    • login as groupadmin account, then you should see some box as the attachments.
    • try make a call using the ip phone with the clid, you could see the calling and billing message in the box
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