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asterBilling Archives - Page 2 of 2 - Call Center Software Solution Provider | AsterCC

November 10, 2008
2

how to update asterCC license for your asterisk

By | asterBilling, asterCRM | 12 Comments

By default, astercc providers you 5 free simultaneous channels license, you can purchase more if need.

First, edit /opt/asterisk/scripts/astercc/astercc.conf which is in same folder with astercc daemons, go to section [licence], you can find three parameters there

[licence]
licenceto =
key =     （no this parameter in current version now)
channel = 5

change “channel” to the number of simultaneous channels you need, and “licence to” to the name of your organization, so now it looks like

[licence]
licenceto = my organization
key =
channel = 50

save and exit,  then execute astercc script, you should get things like

[dev01 astercc]# /opt/asterisk/scripts/astercc/astercc
Invalid key, please contact the administrator
identity = b0a5ebca13556ca9ca91813dd88dfgd9

now send this identitykey and all content in licence section (licenceto and channel) to astercc, we’ll send you back the licence key, then update your astercc.conf with the licence key, restart astercc & asterrc daemons. If no error message output, your astercc support more simultaneous channels now.

for the latest version, we start to use a license file named ‘license.astercc'(64 bits), so after u get the license file, upload it to the same folder with your astercc daemons, usually it’s in

/opt/asterisk/scripts/astercc/

then restart astercc daemons

/opt/asterisk/scripts/astercc/asterccd stop

/opt/asterisk/scripts/astercc/asterccd start

if everything is fine, it should give no errors, then the channels now in astercc is the value you put after channel =  in /opt/asterisk/scripts/astercc/astercc.conf

and use this command you can check if the license will expire some day

/opt/asterisk/scripts/astercc/astercc -h

0000-00-00 means never expire

and astercrm and asterbilling will share same license file, which means when you get the license, you can either use it for astercrm or asterbilling or both.

good luck!

November 9, 2008
3

History about asterCC, asterCRM and asterBilling

By | asterBilling, asterCRM | One Comment

In July, 2007, we start a project, the aim is to provide a call center system for asterisk, which should be all web based and no rely on dialplan, also should have some simple CRM features. That’s how asterCRM came, we made it all open source and free to use so that it could grow faster. On 2007-08-08, we released the first version, 0.01beta, then 0.01, 0.03, 0.04 … it upgraded almost every month. At the same time, we’d like to provide a realtime billing solution for asterisk, then we made tow daemons running in linux, astercc and asterrc, astercc could catch live CDR from asterisk and asterrc could bill based rate and destination. We found this billing solution is perfect for hosted callshop, then we released asterCC on 2008-3-5, asterCC means the core of the system is the astercc daemon. After asterCC released, we found that we could get a much better performance and much more features if we use astercc damon in asterCRM, then we start integrate astercc daemon into asterCRM, then we released 0.0461 and 0.047beta, so that asterCRM could work based astercc daemon smoothly. So for now, both the billing solution and the call center solution need astercc daemon, then we decide rename them and package both into one software, we use asterCC as the package name, asterCRM as call center solution as it was, and use asterBilling as the software for realtime billing. asterCC ——asterCRM ——asterBilling asterCRM and asterBilling are both open source software, but the point is that you have to purchase license to get more simultaneous channels support in astercc daemon, by default it provide 5 free license so you can experience how asterCRM and asterBilling works.

November 8, 2008
2

add language package for asterCRM & asterBilling

By | asterBilling, asterCRM | 2 Comments

For now asterCRM provides user two languages, English and Simplified Chinese, if you want to add a new language, follow this article you can make it yourself.

say you want to add German to astercrm, first go to astercrm/login.php and find the following lines:

<OPTION value=”en_US”>English</OPTION>
<OPTION value=”cn_ZH”>简体中文</OPTION>

we use de_GER for German so we add line then it looks like

<OPTION value=”en_US”>English</OPTION>
<OPTION value=”cn_ZH”>简体中文</OPTION>
<OPTION value=”de_GER”>Germany</OPTION>

save the file, then when you enter astercrm login page, you can see

select Germany and login, and we go to next to change words.

asterCRM language files locate in astercrm/include/language, where you can see files like

account_cn_ZH.php
account_en_US.php
portal_cn_ZH.php
portal_en_US.php
…

so cn_ZH means Simplified Chinese, for Germany one, you can copy account_cn_ZH.php as account_de_GER.php, copy portal_cn_ZH.php as portal_de_GER.php

dont copy from en_US file coz for some words we have English as default in pages, so it could be not integral in the language file, en_US files could be used as reference.

then open the copied file account_de_GER.php with some text editor, and start translate, so it looks like

<?
$add_account = “Ein neues Benutzerkonto wurde hinzugefügt”;
$update_rec = “Eintrag wurde aktualisiert”;
…
?>

save the file with format UTF-8 when you finish.

translate one by one …, not much but need some patient untill all finish.

The last thing, change all images, go to astercrm/skin/default, you can see folders like “images_cn”, “images_en”.. copy images_en as images_de then modify all images in the folder.

refresh your browser then you can see asterCRM with your translation!

November 5, 2008
0

Install asterBilling on your server

By | asterBilling | 53 Comments
  1. Download and unzip the source

    2. cd /var/www/html
    wget https://voxel.dl.sourceforge.net/sourceforge/astercc/astercc-0.09beta.zip
    unzip astercc-0.09beta.zip
    mv astercc-0.09beta astercc

  2. Create the directories and move astercc daemon scripts:

    3. mkdir -p /opt/asterisk/scripts/astercc/
    mv /var/www/html/astercc/daemons/* /opt/asterisk/scripts/astercc/
    chmod +x /opt/asterisk/scripts/astercc/astercc
    chmod +x /opt/asterisk/scripts/astercc/asterrc
    chmod +x /opt/asterisk/scripts/astercc/asterccd

  3. Create the MySQL database and table, asterCC need mysql 4.1 or above

    4. mysqladmin -uyourmysqluser -pyourmysqlpasswd create astercc
    mysql -uyourmysqluser -pyourmysqlpasswd astercc <sql/astercc.sql

    Note: here we create the database named astercc, you could use whatever db name you want use your configration to replace yourmysqluser and yourmysqlpasswd

  4. Update /etc/asterisk/manager.conf to enable Manager connections

    5. Note: asterisk and astercc could be on different server

    Add something like this to the manager.conf file:

    [general] enabled = yes
    port = 5038
    bindaddr = 0.0.0.0
    ;displayconnects = yes

    ;the following line could be changed by yourself
    [eventsdaemon] secret = myeventsdaemon
    read = system,call,log,verbose,command,agent,user
    write = system,call,log,verbose,command,agent,user
    deny=0.0.0.0/0.0.0.0
    ; only allow local access, if you want to run astercrm on another server
    ; use your astercrm ip to replace 127.0.0.1 or add a new line
    permit=127.0.0.1/255.255.255.0

  5. Modify /var/www/html/astercc/astercc.conf.php and /opt/asterisk/scripts/astercc/astercc.conf to fit your configration
  6. Start astercc daemons

    7. /opt/asterisk/scripts/astercc/asterccd start
    Note: If your astercc scripts in other directory,
    you need to modify script path in CONFIGURATION SECTION of asterccd and asterccdaemon
    to fit your script path (modify path of astercc,asterrc and asterccdaemon in asterccd;
    modify path of asterccd and monitor log in asterccdaemon).

    Start astercc daemons when system startup:
    Note: This option can only fit to redhat-release system.
    If you want astercc daemons to start automatically when you boot your
    machine, you need to :

    cp /opt/asterisk/scripts/astercc/asterccd /etc/rc.d/init.d
    chmod 755 /etc/rc.d/init.d/asterccd
    chkconfig –add asterccd

    Advice: Configure your astercc restart once everyday, it’s not necessary, but it’s good for your astercc operation.
    for example: you want to restart astercc at 0′clock everyday,just do the following line as root.
    crontab -e
    add a line:
    0 0 * * * /etc/rc.d/init.d/asterccd restart
    end of this file, the first ‘0’ figures minutes and the second ‘0’ figures hours.

  7. Set folder access

    8. chmod 777 /var/www/html/astercc/upload

  8. Testing: browse to https://localhost/astercc

    9. browse to https://localhost/astercc

    or https://YOUR-WEB-SERVER-ADDRESS/astercc

    login with admin/admin

  9. Set your first booth
    • go Reseller and add a reseller
    • go Group add a group belong to the reseller
    • go Clid add some clid for this group, then the account in asterisk with the clid would be billing as a user in this group
    • go Account add a account, usertype could be groupadmin and belongs to the group you just added
    • go Rate to Customer and add some rate for the group, if you dont select reseller or group, the rate could be the default rate all all resellers/groups
    • login as groupadmin account, then you should see some box as the attachments.
    • try make a call using the ip phone with the clid, you could see the calling and billing message in the box
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