FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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Recent Posts
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- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
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- How to apply “start work” to auto-dial in call center outbound for agent
- How to import phone numbers in a outbound sales campaign call center
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Archive for September, 2008
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asterCRM in outbound call center
Posted on September 28, 2008 | 1 CommentAstercrm currently supports 2 modes of direct outward dialing(DOD); Manager Mode In this mode, the AsterCRM will dial the customer, and wait for the call to connect. Once the call... -
What we can do using asterCRM?
Posted on September 14, 2008 | 1 CommentAs we know for now, asterCRM users have been using asterCRM in the following solutions: outbound callcenter inbound callcenter virtual office broadcasting AD/notify -
Why we get better performance in asterCRM when using asterCC
Posted on September 13, 2008 | No CommentsIn asterCRM, first eventsdaemon will connect to AMI(asterisk management interface) and store all events to database, then each call center agent need to read all asterisk events from database and... -
simple asterCRM installation guide for asterisk
Posted on September 11, 2008 | 12 Commentsfor asterCRM 0.047beta Download asterCRM package from sf.net, unzip it and put all files/folders to your WEBroot folder cd /usr/src wget http://nchc.dl.sourceforge.net/sourceforge/asterisk-crm/astercrm-0.047beta.zip unzip astercrm-0.047beta.zip mv ./astercrm-0.047beta /var/www/html/astercrm It is highly...