astercc daemons are licensed by asterisk simultaneous channels, so how could we know the channel’s number of the asterisk server?
outbount: 1 call, 1 channel
callback: 1 call, 2 channels
queue: 1 call, 2 channels but if you select the ring strategy as “Ring All”, then u may get tons of channels when a call come in.
also when [...]
There’re some parameters in file astercc.conf for astercc daemons. We can change them to get a beter performance for asterisk billing.
please note that u need to restart asterrc daemon to reload configration.
refreshrate = 60
refreshrate is the seconds asterrc daemon reload data from database, when u change asterBilling setting a lot, like rate, clid … , [...]
a2billing is a widly used billing system, so what’s the difference between a2billing and asterbilling?
system theory:
a2billing work with asterisk through AGI, each call would be handled by a2billing.agi, so you need change your astierks context so that when your phone make calls it will go to a2billing.agi, of course you need to copy a2billing scripts [...]
In asterCRM config file: astercrm.conf.php, it provides a option, with the option, you can set the information displayed in the agent work page.
The parameter is “portal_display_type”, there’re two valid values, “customer” and “note”
When it’s “customer” mode, it would display all customers agent putted
When it’s “note” mode, it would display customers with “note” and priority is [...]
There are three rates in asterBilling, reseller rate, callshop rate and customer rate.
reseller rate: the rate admin sell to reseller
callshop rate (group rate): the rate reseller sell to callshop (group)
customer rate: the rate callshop sell to customers
Rates in asterBilling could be inherited, for example, here’s two records in resellerrate
dialpreifx = 0086
number length = 0
connect charge [...]
asterBilling is a realtime billing software for asterisk. Through asterBilling, it’s very easy to build a hosted callshop solution for asterisk.
benefits of asterBilling hosted callshop solution:
reseller, callshop, customer three level billing
all web based
high performance
all asterisk system compatible
here, i’ll introduce u how to build a hosted callshop solution using asterisk and asterbilling.
1. step1, install asterisk
2. step2, [...]
In asterCRM, we can set some description for a trunk or a DID, so that when customer dial in, we could know which number he dialed or which trunk he dialed from.
it’s very simple to set this, login as admin and go to management interface, select Trunkinfo, and then add the trunk or didnumber or [...]
You can import your data via web page in asterCC, in asterCRM, you can import customers, contacts and diallist, in asterBilling, you can import customerrate, grouprate and resellerrate, when import in asterCC, it will require you define how to map your data in excel/csv file to fileds in database.
say you have a rate table what [...]
asterCC package provides a call center solution and a billing solution for asterisk, the most important feature is, asterCC could work with all asterisk based solutions and no need do any modification to the original system, as we have tested, including:
Trixbox
Elastix
Callweaver
Freepbx
Magiclink
Fonesoft
asterisk2billing (a2b)
pbx in a flash
…
so when you are using a asterisk based system and want [...]
asterBilling is a realtime billing solution for asterisk, could be used as a hosted callshop or just a simple billing system for your asterisk pbx. Many people are using freepbx based system as their pbx, like trixbox, elastix … so here i’ll introduce you how to use asterBilling to bill your asterisk pbx.
the first thing [...]
