FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
01 August 2011 1:00 PM | No Comments -
Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
30 July 2011 6:23 PM | No Comments -
Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
30 July 2011 6:00 PM | No Comments -
How to apply “start work” to auto-dial in call center outbound for agent
27 July 2011 12:25 PM | No Comments -
How to import phone numbers in a outbound sales campaign call center
11 July 2011 12:24 PM | No Comments -
The function of Number Recycling in callcenter outbound predictive dialer campaign can keep potential customer once again
08 July 2011 12:36 PM | No Comments -
The successful application about asterCC in questionnaire system of call center
01 July 2011 10:55 AM | No Comments -
how to use processdata.pl to check duplicate data for astercc database
21 May 2011 9:58 AM | No Comments
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asterCC-BOX released version 0.21-beta
04 March 2011 4:01 PM | No Comments -
asterCC released version 0.21 beta
19 February 2011 11:55 AM | 1 Comment -
asterCC and asterCC-BOX released version 0.2
30 November 2010 10:22 AM | No Comments -
astercc 0.2 beta released
24 September 2010 5:28 AM | No Comments -
asterCC-1.0-beta-rc1 released (commercial version)
16 August 2010 12:50 PM | 2 Comments -
asterCC 0.14-beta and asterCC BOX 0.14-beta-rc1 released
17 June 2010 12:05 PM | No Comments -
asterCC and asterCC-BOX released 0.14-beta
27 May 2010 5:40 AM | No Comments -
new astercc released
25 April 2010 12:51 PM | No Comments
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
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Recent Posts
- asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
- Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
- How to apply “start work” to auto-dial in call center outbound for agent
- How to import phone numbers in a outbound sales campaign call center
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Log in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected…
Latest Headlines
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multilingual telephone interpretation system solution
Posted on February 22, 2011 | No Commentsastercc provides a multi-way call system based asterisk, using this sytem, you could build a multilingual telephone interpretation system. key features: 1. billing invoice 2. multi language IVR 3. calling... -
asterCC released version 0.21 beta
Posted on February 19, 2011 | 1 CommentasterCRM 0.075 in asterCC 0.21 beta: added customer_lead and note_lead added defined code for note added user online statistic and user online report added sms api added user type and... -
how to use auto-recyle feature in a dialer campaign
Posted on February 18, 2011 | No Commentswe have improved the auto-recyle feature in new version, now you could config auto-recyle by campaign. auto-recyle is used to recyle the number from table campaigndialedlist to diallist, so system... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
asterCC and asterCC-BOX released version 0.2
Posted on November 30, 2010 | No CommentsasterCC and asterCC-box relaased version 0.2 final asterCC-BOX fixed bug of default moh disabled cause for cannot use attend transfer asterCRM 0.072 in asterCC 0.2: fixed a bug of predictive... -
mysql optimization for astercc
Posted on November 30, 2010 | No Commentsfor centos, open /etc/my.cnf [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql # Default to using old password format for compatibility with mysql 3.x # clients (those using the mysqlclient10 compatibility package). old_passwords=1 #... -
How to restore astercc from backup
Posted on November 17, 2010 | No CommentsIf you bakcups the astercc database, code dirctoys and asterisk etc by backup.sh, you would get backup files as following: ./dir_backup ./dir_backup/localsave ./dir_backup/localsave/asterisk.2010-11-18-06.tar.gz ./dir_backup/localsave/astercc.2010-11-18-06.tar.gz ./backup.sh ./db_backup ./db_backup/localsave ./db_backup/localsave/astercc.2010-11-18-06.tar.gz ./db_backup/dbbk.log All... -
How to use backup.sh to backup your databases and directorys
Posted on November 8, 2010 | No CommentsThere is a backup script in astercc scripts directory, you can use it to make a sechduled backup mission for your databases and directorys. First you should make a directory... -
Login to asterisk queue as dynamic agent in astercrm agent interface
Posted on October 22, 2010 | No CommentsIn astercrm version 0.7 , we can login to queue which assigned to campaigns as dynamic agent in portal page. -
cant login queue via agent interface
Posted on October 19, 2010 | No Commentsyou’d like to check campaign config, make sure you put correct context in Queue Content, this value should reach your agent device, like from-internal or from-queue