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  • If  you bakcups the astercc database, code dirctoys and asterisk etc by backup.sh, you would get backup files as following: ./dir_backup ./dir_backup/localsave ./dir_backup/localsave/asterisk.2010-11-18-06.tar.gz ./dir_backup/localsave/astercc.2010-11-18-06.tar.gz ./backup.sh ./db_backup ./db_backup/localsave ./db_backup/localsave/astercc.2010-11-18-06.tar.gz ./db_backup/dbbk.log All...

    How to restore astercc from backup

    Posted on November 17, 2010 | No Comments
    If  you bakcups the astercc database, code dirctoys and asterisk etc by backup.sh, you would get backup files as following: ./dir_backup ./dir_backup/localsave ./dir_backup/localsave/asterisk.2010-11-18-06.tar.gz ./dir_backup/localsave/astercc.2010-11-18-06.tar.gz ./backup.sh ./db_backup ./db_backup/localsave ./db_backup/localsave/astercc.2010-11-18-06.tar.gz ./db_backup/dbbk.log All...

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  • There is a backup script in astercc scripts directory, you can use it to make a sechduled backup mission for your databases and directorys. First you should make a directory...

    How to use backup.sh to backup your databases and directorys

    Posted on November 8, 2010 | No Comments
    There is a backup script in astercc scripts directory, you can use it to make a sechduled backup mission for your databases and directorys. First you should make a directory...

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  • In astercrm version 0.7 , we can login to queue which assigned to campaigns as dynamic agent in portal page.

    Login to asterisk queue as dynamic agent in astercrm agent interface

    Posted on October 22, 2010 | No Comments
    In astercrm version 0.7 , we can login to queue which assigned to campaigns as dynamic agent in portal page.

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  • test in : asterisk1.6.2.9 freepbx 2.8.0.3 astercc daemon 0.20-101005 asterCRM 0.07 in asterCC0.2 agent: 8000 customer :8001 the third part:5000 =======sip incoming call======= (ringing) select * from curcdr; +—-+——+——+———+——————-+——————-+———–+———————+———————+—————–+—————–+————-+——–+———+———–+————+——–+—————-+—————-+————-+————-+————+——+————-+———–+———————+——-+ |...

    astercc data report

    Posted on October 18, 2010 | No Comments
    test in : asterisk1.6.2.9 freepbx 2.8.0.3 astercc daemon 0.20-101005 asterCRM 0.07 in asterCC0.2 agent: 8000 customer :8001 the third part:5000 =======sip incoming call======= (ringing) select * from curcdr; +—-+——+——+———+——————-+——————-+———–+———————+———————+—————–+—————–+————-+——–+———+———–+————+——–+—————-+—————-+————-+————-+————+——+————-+———–+———————+——-+ |...

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  • astercc 0.2 has great improvement than astercc 0.1x, the new features are compatible with asterisk 1.6 and 1.4 we have done a lot of testing for both asterisk 1.6 and...

    astercc 0.2 beta released

    Posted on September 24, 2010 | No Comments
    astercc 0.2 has great improvement than astercc 0.1x, the new features are compatible with asterisk 1.6 and 1.4 we have done a lot of testing for both asterisk 1.6 and...

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  • when you set a callerid for a campaign in astercrm, maybe you could find that the campaign callerid is not only show in customer’s phone , but also in agent’s...

    set the special dialplan work with campaign callerid

    Posted on August 25, 2010 | No Comments
    when you set a callerid for a campaign in astercrm, maybe you could find that the campaign callerid is not only show in customer’s phone , but also in agent’s...

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  • astercc1.0 is a contact center system, while providing a powerful CRM (customer relationship management) functions, including features we often use like inbound / outbound missile screen, call recording, interactive voice...

    asterCC-1.0-beta-rc1 released (commercial version)

    Posted on August 16, 2010 | 2 Comments
    astercc1.0 is a contact center system, while providing a powerful CRM (customer relationship management) functions, including features we often use like inbound / outbound missile screen, call recording, interactive voice...

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  • asterCC-BOX-0.14-beta-rc1 asterCRM 0.62: * added dnc(do not call list) for daillist * fixed worktimepackage bug with astercctools * fixed can not update callresult to dialedlist in astercrm.agi * added update...

    asterCC 0.14-beta and asterCC BOX 0.14-beta-rc1 released

    Posted on June 17, 2010 | No Comments
    asterCC-BOX-0.14-beta-rc1 asterCRM 0.62: * added dnc(do not call list) for daillist * fixed worktimepackage bug with astercctools * fixed can not update callresult to dialedlist in astercrm.agi * added update...

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  • asterCC-BOX-0.14-beta asterCRM 0.062: * added export in cdr page * added parameters(uniqueid/calldate) when ust extenal crm * not display diallist function when login as dynamic agent * added update groupid...

    asterCC and asterCC-BOX released 0.14-beta

    Posted on May 27, 2010 | No Comments
    asterCC-BOX-0.14-beta asterCRM 0.062: * added export in cdr page * added parameters(uniqueid/calldate) when ust extenal crm * not display diallist function when login as dynamic agent * added update groupid...

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