FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
01 August 2011 1:00 PM | No Comments -
Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
30 July 2011 6:23 PM | No Comments -
Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
30 July 2011 6:00 PM | No Comments -
How to apply “start work” to auto-dial in call center outbound for agent
27 July 2011 12:25 PM | No Comments -
How to import phone numbers in a outbound sales campaign call center
11 July 2011 12:24 PM | No Comments -
The function of Number Recycling in callcenter outbound predictive dialer campaign can keep potential customer once again
08 July 2011 12:36 PM | No Comments -
The successful application about asterCC in questionnaire system of call center
01 July 2011 10:55 AM | No Comments -
how to use processdata.pl to check duplicate data for astercc database
21 May 2011 9:58 AM | No Comments
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asterCC-BOX released version 0.21-beta
04 March 2011 4:01 PM | No Comments -
asterCC released version 0.21 beta
19 February 2011 11:55 AM | 1 Comment -
asterCC and asterCC-BOX released version 0.2
30 November 2010 10:22 AM | No Comments -
astercc 0.2 beta released
24 September 2010 5:28 AM | No Comments -
asterCC-1.0-beta-rc1 released (commercial version)
16 August 2010 12:50 PM | 2 Comments -
asterCC 0.14-beta and asterCC BOX 0.14-beta-rc1 released
17 June 2010 12:05 PM | No Comments -
asterCC and asterCC-BOX released 0.14-beta
27 May 2010 5:40 AM | No Comments -
new astercc released
25 April 2010 12:51 PM | No Comments
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
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Recent Posts
- asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
- Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
- How to apply “start work” to auto-dial in call center outbound for agent
- How to import phone numbers in a outbound sales campaign call center
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Log in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected…
Latest Headlines
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astercc data report
Posted on October 18, 2010 | No Commentstest in : asterisk1.6.2.9 freepbx 2.8.0.3 astercc daemon 0.20-101005 asterCRM 0.07 in asterCC0.2 agent: 8000 customer :8001 the third part:5000 =======sip incoming call======= (ringing) select * from curcdr; +—-+——+——+———+——————-+——————-+———–+———————+———————+—————–+—————–+————-+——–+———+———–+————+——–+—————-+—————-+————-+————-+————+——+————-+———–+———————+——-+ |... -
astercc 0.2 beta released
Posted on September 24, 2010 | No Commentsastercc 0.2 has great improvement than astercc 0.1x, the new features are compatible with asterisk 1.6 and 1.4 we have done a lot of testing for both asterisk 1.6 and... -
set the special dialplan work with campaign callerid
Posted on August 25, 2010 | No Commentswhen you set a callerid for a campaign in astercrm, maybe you could find that the campaign callerid is not only show in customer’s phone , but also in agent’s... -
asterCC-1.0-beta-rc1 released (commercial version)
Posted on August 16, 2010 | 2 Commentsastercc1.0 is a contact center system, while providing a powerful CRM (customer relationship management) functions, including features we often use like inbound / outbound missile screen, call recording, interactive voice... -
asterCC 0.14-beta and asterCC BOX 0.14-beta-rc1 released
Posted on June 17, 2010 | No CommentsasterCC-BOX-0.14-beta-rc1 asterCRM 0.62: * added dnc(do not call list) for daillist * fixed worktimepackage bug with astercctools * fixed can not update callresult to dialedlist in astercrm.agi * added update... -
asterCC and asterCC-BOX released 0.14-beta
Posted on May 27, 2010 | No CommentsasterCC-BOX-0.14-beta asterCRM 0.062: * added export in cdr page * added parameters(uniqueid/calldate) when ust extenal crm * not display diallist function when login as dynamic agent * added update groupid... -
Use astercrm.agi to answering machine detect and auto update call result of diledlist
Posted on May 27, 2010 | No CommentsIn astercrm 0.062，we call use astercrm.agi to answering machine detect and auto update call result of diledlist. How to: a) in your asterisk, add two context in your dialplan for... -
config trunk and failover trunk in asterbilling
Posted on May 27, 2010 | No Commentsin the new asterbilling, we provide a reselleroutbound.agi, so you can specific different reseller use different trunk (ex. each reseller use a account in a2billing), and you can config a... -
new astercc released
Posted on April 25, 2010 | No Commentsastercc 1.0 released -
asterCC & asterCC BOX released 0.13
Posted on November 19, 2009 | No CommentsasterCC-BOX-0.13 download asterCC BOX 0.13: * updated to freepbx 2.6 rc2 * updated to asternic 1.2 * updated to asterCC 0.13 asterCRM 0.061: * added agents manager in astercrm to...