asterCC, asterisk callcenter and billing solution

As we know for now, asterCRM users have been using asterCRM in the following solutions: outbound callcenter inbound callcenter virtual office broadcasting AD/notify

In asterCRM, first eventsdaemon will connect to AMI(asterisk management interface) and store all events to database, then each call center agent need to read all asterisk events from database and analyze in php code, so it’s reduplicated and inefficient, especially it could become more and more serious when agent increased. When using asterCC, the astercc [...]