The latest asterCRM has a great improvement in dialer, and with asterCRM, it’s quite easy to build a call center. Here’s a how-to for a outbound call center with Freepbx and astercrm. Following by this how-to, you can creat such a solution: asterCRM dialer will call the numbers in your diallist, and when the call [...]
sometimes when you go CDR page to check CDRs for resellers, groups or some clid in your system, but nothing there or some records missed, and then u go database and checked, find there’s data in cdr table “mycdr”, so why it’s missed in asterBilling interface? Reason 1: historyCdr issue check your asterbilling.conf.php in asterbilling [...]
In asterCRM, it provides a survey features, so you can set survey for your customers, here will give you a simple introducation for this: first you need to add a survey, login as admin/group admin go manager interface and click survey icon, click “Add” button for a new survey, you can add several options for [...]